On line purchases:
At Heavy Metal Social Club we want you to be completely happy with your order. Our goal is to not only meet but exceed your expectations. If for any reason you are not satisfied, we will gladly accept items for exchange, refund within 7 days, upon notifying us, accompanied by a sales receipt. If returned between 8 and 30 days, no exchange or merchandise credit will be granted. All refunds will be issued to the original form of payment. All returns must be unaltered, unworn and in sellable condition. Returned merchandise should include the vendor packaging and tags. Please note used merchandise will not be accepted for refund or exchange. Some exclusions may apply.
On the packaging slip enclosed with your order, please note the reason for return and whether you wish to exchange the item or receive a credit/refund. Please ensure proper return address and credit information and ship the item prepaid and insured to the address provided for return.